Version 1.0 - 20.01.2023

1 Scope and terms of use

  1. These General Terms and Conditions (GTC) govern the contractual relationship between Apex Solutions AG, domiciled at Luzernerstrasse 92 6333 Hünenberg See, Switzerland (hereinafter referred to as "Seller") and its customers (hereinafter referred to as "Customer" or "Buyer") for the products offered on the website www.re-direction.com (hereinafter referred to as website or platform).

  2. These GTC exclusively govern the contractual relationship between the Seller and its customers. Contractual terms and conditions of the Customer that conflict with or deviate from these GTC shall not be recognized unless the Vendor has expressly agreed to them in writing in an individual case.

  3. These terms and conditions apply to private consumers as well as to entrepreneurs or companies. Consumer in the sense of these terms and conditions is any natural person who makes the order for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity, but their private needs and do not exceed the usual consumption. Entrepreneur in the sense of these GTC is a natural or legal person or a partnership with legal capacity, which acts in the exercise of its commercial or independent professional activity when placing the order.

  4. The Seller may supplement or amend the GTC at any time at its own discretion. The respective (approved) version at the time of sending an order shall apply (see § 3 clause 1).

  5. For the use of our offers the customer commits himself to truthful and complete information within the scope of the registration. Should this not be adhered to by a customer, the seller expressly reserves the right to reject the registration or order of a customer. Furthermore, the seller assumes no liability for incorrect information provided by the customer via the Internet store of the website.

2 Subject matter of the contract / subscriptions

  1. All items offered for sale via the online store can be viewed at the following contract-integral link: Feature/Plan Description. Offered in this sense are four packages "Free" (free of charge), "Social", "Social Plus", "Basic" and "Professional" with different service contents. With the choice of the package, different fees will be charged, as shown according to the aforementioned link.

  2. The service components shown in a package in accordance with Item 1 above are described in detail under the following link, which is integral to the contract: Feature/Plan Description

  3. The illustrations shown on the website to illustrate the offer of the Seller may vary and no property can be derived therefrom regarding the contractual obligations of the Seller.

  4. The photos contained on the website are for illustrative purposes only, they do not constitute a binding offer and no warranted characteristics can be derived from them either.

  5. By choosing a package according to point 1 above, the customer undertakes to register and create a user account via the login area. In this context, he undertakes to truthfully provide all requested personal data, including the correct e-mail address. Only after registration has been completed will the customer be able to use the offers of the seller/provider.

  6. By choosing a package, the customer is entitled to receive the services specified in the individual package (Feature/Plan Description) for a period of one month. Thus, a contract is automatically concluded for a minimum term of one month for the selected package.

  7. The contract period is automatically extended for another 30 days each time, unless the contract and the subscriber is cancelled in writing 10 days before the end of the current, ongoing contract month to the following e-mail address: Specify email address. The deadline shall be deemed to have been met if the customer is able to provide proof that the letter of termination was sent to the correct e-mail address within the aforementioned period.

  8. The contract period is automatically renewed for a further 30 days at a time, provided that the contract and the subscriber have not been terminated via the platform. Cancellation is possible at any time and becomes active immediately. This means that from the moment the cancellation button is pressed, the service is no longer available. This is also the case if you cancel at the beginning of a month. No remaining amount will be refunded. Example: Cancellation on 15.04.2022 → The service will be discontinued immediately and the customer will not receive a pro-rata refund.

  9. In case of changing a package with a lower scope of services to a package with more comprehensive services, the costs for the more comprehensive, more expensive package will be incurred for the corresponding month of the package change.

  10. With the cancellation of a package, all services are turned off at the end of the current contract month. The data entered into the system outside the "Free" package will remain for a maximum of 30 days. If the subscription is reactivated during this time, the data that was previously available will be available again. This also applies if a monthly payment has not been made. In this case, the subscription will be turned off, the data will remain in this case 30 days. If after these 30 days still no payment is made, they will be irrevocably deleted.

  11. The customer is always liable to pay in advance: Only after receipt of payment of the costs for the term of one month for the selected package, the functions on the platform / app are enabled and it can be used to the extent of the specified service package of a package.

3 Storage of the contract text

The seller stores the order for a package sent by the customer in the aforementioned manner and all related information requested by the customer. The seller sends the customer by e-mail an order confirmation with the most important order data.

4 Right of withdrawal / Warranty

There is no right of withdrawal. Any warranty is excluded.

5 Prices

  1. All prices stated on the website are inclusive of any value added tax owed by law. The customer is in any case obliged to pay in advance, entitlement to the services exists only with receipt of payment by the seller.

  2. Prices are subject to change and errors excepted.

6 Terms of payment / Delay

  1. Payment via the online store can be made directly by credit card (the seller accepts VISA, MasterCard, American Express). The seller reserves the right to exclude individual payment methods.

  2. The seller is expressly authorized and reserves the right to hand over or sell its claims against a customer in default to a specialized collection agency.

7 Liability

  1. To the extent permitted by law, the seller assumes no responsibility for the content and accuracy of the information in connection with all content generated by the users themselves. . Furthermore, the seller is not liable for any missing or incorrect information on the platform.

  2. Any liability for third party or consequential damages is excluded. The seller is not liable for damages caused by negligence.

  3. The seller is not responsible for the error-free and/or constantly available data communication via the Internet, also not for the error-free and uninterrupted availability of the platform. It is not liable for technical and/or electronic errors occurring during an order process. Liability is also excluded for damages caused by viruses or similar damages, which are transmitted as a result of the use of the website or through the use of the website.

8 Privacy

  1. The data necessary for the use of the aforementioned platform will be treated confidentially. In addition, the seller protects the interests and privacy of users. Only the data provided by the customer during the ordering process will be collected: The use of this data is exclusively for payment processing, there is no other use of the data beyond that.

  2. By using the platform, the users or buyers expressly consent to data being stored on the cloud in compliance with the applicable data protection provisions. Both requests and responses are deposited directly on the cloud and are only accessible by means of identification. The user expressly agrees to this communication. In addition, the user agrees that the remaining correspondence takes place by means of unsecured e-mails. The seller endeavors to protect the databases from unauthorized access, loss, misuse or forgery by all reasonable means. When visiting the Seller’s website, the web servers register impersonal usage data. The log files provide information about the customer’s IP address, the last page visited, the browser used, date, time and the requested file. The vendor reserves the right to evaluate this data in-house in order to identify trends, compile statistics and improve our online offering. At the same time, she takes care not to link usage data with personal data. If customers decide to provide the seller with additional data in connection with inquiries or by other means, the seller will treat this information in accordance with applicable data protection law.

  3. The aforementioned platform of the seller undertakes to use personal data carefully and exclusively for the indicated purposes. The user agrees that the information provided when using the systems can be viewed and processed by the employees of the seller and by the operators of the platform. A distinction is made between cookies that are active only as long as the browser is open and those that are permanently stored on the hard disk. According to the Data Protection Act, permanent cookies are only permitted if the users give their consent to their use. The seller respects this principle and leaves the choice to the customers whether they want to work with permanent cookies or not. However, the vendor draws the customer’s attention to the fact that access is only possible with cookies switched on. These text files stored on the hard disk do not contain any personal data. How to disable cookies or refuse their acceptance can be found in the browser’s help pages

9 Copyrights

The seller holds the copyrights to the images of the products for sale displayed on the aforementioned Internet platform, unless otherwise indicated. These works may only be used by third parties with the written consent of the seller. The customer may only publish content on the platform for which he owns the copyrights and is himself liable for his published content.

10 Final provisions

  1. These General Terms and Conditions and the respective purchase contract concluded shall be governed exclusively by Swiss law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the case of foreign purchases (outside Switzerland), any conflicting mandatory provisions for private consumers remain reserved.

  2. The place of jurisdiction for disputes arising from the present contractual relationship - subject to compulsory places of jurisdiction - between the Seller and its customers shall be the registered office of the Seller pursuant to § 1 item 1.

  3. Should one or more clauses of these terms and conditions be invalid in whole or in part, this shall not affect the validity of the remaining provisions of the contract. In this case, the invalid or void provision shall be replaced by a new, legally permissible provision which comes as close as possible in its economic effect to the invalid or void provision. If an invalid contractual provision is not subsequently corrected, it shall be replaced mutatis mutandis by a relevant statutory provision.

11 Fair Use

Excessive and/or spurious use of our SaaS application and its API’s is prohibited. This specifically includes automating requests, creating bots, or using scripts designed to overuse our resources or compromise the integrity of the application. We reserve the right to suspend or terminate user accounts without warning if this provision is violated. We ask you to carefully read and follow our API Usage Policy

12 Prohibited Activities

  1. Share User accounts

    1. User accounts are personal and must not be shared with other users. The transfer of user accounts to third parties is strictly prohibited.

    2. The use of user accounts by multiple individuals is not allowed. Each user is responsible for maintaining the confidentiality of their login credentials and must not share them with others.

    3. Sharing user accounts among multiple individuals is expressly prohibited and may result in immediate account suspension

  2. Abuse of the platform for fraudulent or illegal purposes, such as phishing, spamming, spreading malware, or other harmful content.

  3. Use of the platform to distribute discriminatory, offensive, defamatory or illegal content.

  4. Infringement of copyrights, trademarks, or other intellectual property rights of third parties through the use of short URLs that link to unauthorized content.

  5. Use of the platform to spread spam or unsolicited advertising.

  6. Circumvention of platform security measures or unauthorized access to other user accounts or data.

  7. Manipulation of short URLs to redirect visitors to harmful or fraudulent websites.

  8. Violation of applicable laws, regulations, or the rights of third parties in connection with the use of the platform.

  9. Use of the platform for harassment, threats, or harm to other users or third parties.

  10. Dissemination of misinformation or fake content through the short URLs.

  11. Any other activity that violates the platform’s terms of service, applicable laws, or regulations, or that may potentially harm the platform, its users, or third parties.